Dealing with gossips and trash-talkers

A couple of years ago, I engaged in what I would call “short-term mentoring” with a young man who was fresh out of college and just starting out in his career field.  We’d meet for coffee or food a couple of times, primarily so we could work through what he was experiencing as a Christian making the shift from the education world to the business world.  For some topics, he knew the right next steps – but just needed to talk through them out loud or bounce his ideas off of someone else.  For other topics, when he felt stumped, I would share my advice and experience.

One particular struggle was with a coworker who routinely bad-mouthed their other co-workers.  Can you believe so-and-so did that?  Watch out for them, they’ll serve you up to the boss in a heartbeat.  And that guy over there – laziest jerk in the company.  In my experience, there is always at least one person like this in any corporate setting, and sometimes this kind of behavior is throughout entire departments. 

But my friend felt stuck.  He was the new guy and because of their roles in the company, he worked with this individual all the time.  There was no “escaping” or “avoiding” the frequent negative attitude and gossip.  He didn’t want to talk trash on his other co-workers (that he just met and barely knew)…but he didn’t feel like he could look at this person and bluntly say “Thou shalt not gossip.”  He didn’t want to sour the relationship with someone he was required to work with, but he also didn’t want the other co-workers to think that he was gossiping and talking trash about them.

While the Bible does talk about the dangers and difficulties of gossip, most of the time it simply acknowledges that it exists and warns of the trouble it causes.  You won’t find direction on how to stop others from doing it.  It seems that God is much more concerned with what you do with gossip instead of deputizing you to become the gossip police.

Solomon addressed gossipy situations many times in his collection of Proverbs, for example:

Proverbs 11:12
Whoever shows contempt for his neighbor lacks sense,
but a person with understanding keeps silent.

Proverbs 20:19
The one who reveals secrets is a constant gossip;
avoid someone with a big mouth.

Proverbs 26:20
Without wood, fire goes out;
without a gossip, conflict dies down.

These proverbs give us three good options when we’re faced with someone who wants to spread rumors or talk trash: keep quiet, avoid the person, or don’t participate.

When I was talking through my friend’s situation at work, we agreed that the first two were not really options for him…since the person was someone he had to regularly work with.  So my advice focused on the last proverb’s point – that when his co-worker came to him with rumors or would bad-mouth their other co-workers, he did not have to accept the invitation to participate.  A couple of examples:

Hey, did you hear about so-and-so?  They got in trouble with the boss today…
I heard something happened, but I wasn’t involved.  If I need to be, I’m sure they’ll let me know.

Watch out, that lady will always stab you in the back.
I’ll keep that in mind, but that hasn’t been my experience with her.  Maybe she was having a bad day.

That guy is the laziest jerk in the department.  He never gets his reports done on time and his work is always sloppy.
Are you sure?  The last time I worked with him on a project, it went fine.

The main thing about these responses is that they do not pile on to what the gossiper was saying.  Maybe there is some truth to what they are complaining about, but “always” and “never” are rarely accurate labels.  It does no good to add fuel to the fire, and when we choose to not participate, conflict dies down.

The last point I made to my friend was that if he was able to consistently avoid gossip participation – if he politely refuted “always/never” or changed the subject to a relevant work matter – then eventually the person will stop bringing the gossip to him.  He’s no fun if he won’t gossip, too.  His consistency will be noticed by his other co-workers, as well.

Keep Pressing,
Ken